Is Azure AI Services down?

What Azure AI Services does - and how it fails

This Azure service is monitored continuously - the status above reflects our latest check of Azure health data for it. Incidents typically surface as elevated error rates or latency in a single region before they appear anywhere else, and enterprise impact usually arrives through dependent services first.

• Elevated error rates or latency in a single region
• Partial impairment affecting a subset of operations or scale units
• Upstream dependency incidents (Storage, networking, Entra ID) surfacing here

Recent Azure AI Services incidents

• Azure OpenAI and Foundry agent Service intermittent request failures and increased latency

  September 29, 2026 · 4h 55m

  We are investigating an issue affecting Azure OpenAI and Foundry agent services in the Sweden Central region. Impacted customers may experience intermittent errors when making service requests. We are investigating the underlying issue and exploring mitigation options to restore normal service performance. Our analysis remains ongoing, and we are closely monitoring service health while continuing our investigation. We will provide additional information as it becomes available.

• Observing improvements - Intermittent request failures and increased latency across Azure OpenAI, Azure AI Foundry, and Cognitive Services

  September 29, 2026 · 8h 57m

  Impact Statement: Starting at 10:00 UTC on 29 September 2026, a subset of customers using OpenAI Service, Foundry Agent Service, Foundry Models, and Cognitive Services, in Sweden Central may experience intermittent request failures, increased latency, and HTTP 5XX error codes when submitting requests to affected models and APIs hosted in this region. Current Status: Currently we are monitoring improvements in the overall experience. Initial findings indicate that a backend service which is relied on to retrieve metadata information when managing requests for this region, was experiencing timeouts when reading from dependent database and caching layers. Additionally, some instances for this backend service became unhealthy and experienced restarts. As a result, requests that depend on these processes were delayed or failed intermittently. We have taken steps to further scale instances for the backend service, and reconfigured system processes as mitigation steps. Queued requests have been processed for a period of time to confirm improvements to overall service health. We are continuing to investigate the health of supporting platform infrastructure and system processes that may have impacted these requests and the backend service. The next update will be provided within 60 minutes, or as events warrant.

• Intermittent request failures and increased latency across Azure OpenAI, Azure AI Foundry, and Cognitive Services

  September 29, 2026

  Intermittent request failures and increased latency across Azure OpenAI, Azure AI Foundry, and Cognitive Services. Resolved - see the official Azure Post Incident Review (Tracking ID 7QL5-Z50).

Full analyses live in the post-mortem archive.

Azure AI Services questions